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7 important considerations before contacting an electrician

11 min read

Electrical issues never arise at a convenient moment. But if you own a home or business, the one thing you can count on is having electrical problems at some future point in time.

For this reason, it is smart to plan ahead and identify a trustworthy, reputable electrician before you need one.

In this post, learn seven key signs you have found a reliable electrician.

  1. Are They Licensed, Bonded and Insured?

Anytime you permit a stranger inside your home or workplace, you open yourself up to potential liability.

But you can protect yourself. Only hire an electrician that is licensed, bonded and insured and can provide proof of current documents for each.

  1. What Are Their Qualifications and Experience?

While it is great to know your electrician contractor provides service warranties and guarantees, this won’t do you much good if they close up shop the week after your repairs!

Always check to see how long the company has been in business in your local area. Companies with a great deal of longevity have their own professional reputation to think of and are more likely to do an excellent job for you.

  1. Do They Have Testimonials and Recommendations Available?

Most electricians will have testimonials and recommendations posted on their own website. While these are nice to read, they are less trustworthy than independent reviews from outside sources such as Yelp, Google and social media.

In addition to reviewing the information on the electrician website, do your own online research by typing in the business name and reading through the search results. If there are any complaints against the contractor, you most likely won’t have to look far to find them.

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If nothing concerning comes up and the recent reviews are all four and five stars, this is a good indication you have found a quality electrician.

  1. Do They Offer a Free No-Obligation Estimate?

Offering a free estimate is now the industry standard among most contractors. This way, you can gather two or three estimates and choose the contractor you feel is best suited to complete your job.

The best electricians will offer you a price guarantee in writing and guarantee that estimate for a period of time so you have time to think over your options.

  1. What Kind of Guarantee and Warranty Comes With Their Work?

Just like electricians, work guarantees and warranties come in all shapes and sizes.

Just having a guarantee or warranty isn’t enough, however – you want to take the time to read the fine print, ask questions and ensure you understand what is and is not covered after your job is completed.

Another indication of a high quality, reputable electrician is guarantees that their service technicians will always be uniformed, smoke-free, prompt, polite, driving a company-branded vehicle and wearing protective clothing and footwear to avoid damaging your furnishings or flooring.

  1. Are They Available When You Need Them?

While it is true that the best electricians may sometimes get booked up during busy times of year, you want to look for a contractor that will go the extra mile to fit you in.

When the electrician also offers 24/7 emergency service, you can feel more certain that contractor has the staff in place to offer prompt service.

  1. What Is the Customer Service Like?
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Finally, in this modern era of apps, chatbots and email, there is simply no substitute for high-quality customer service.

From the initial phone call to the appointment confirmation to the follow-up after a service call, the quality of customer service will tell you whether that electrician truly values your business.

About CLF Services Electricians

At CLF services, customer service always comes first. We have more than a decade of expertise serving residential and commercial customers throughout the North Brisbane and greater area.

Our prompt, polite, licensed, bonded and insured service technicians come highly recommended to address your electrical installation, repair and preventative maintenance needs. We also offer 24/7 emergency service.

To learn more and schedule an appointment with your nearest  Northside Electricians.

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